Introduction
Krishna Sarthi is a social service mission operating from Ranchi, Jharkhand, India. We are committed to protecting your privacy and keeping your personal information secure.
This Privacy Policy explains what information we collect when you interact with our website or organisation, how we use it, and what rights you have regarding your data.
By using our website or contacting us, you agree to the practices described in this policy.
Data We Collect
We only collect information that is necessary for our mission. Here is what we may collect:
- Name and contact details — when you fill out a form (volunteer registration, contact form, donation form)
- Email address — for sending updates, confirmations, or responding to your enquiry
- Phone number — for volunteer coordination or follow-up on donations
- City/location — at city level only, to understand our reach. We never collect your precise location.
- Payment information — only confirmation details (amount, date) for donation tracking. We do not store your UPI PIN, bank password, or card details.
How We Use Your Data
Your information is used only for the following purposes:
- Sending donation confirmations and usage updates
- Coordinating with volunteers for ground-level events
- Sending newsletters or event updates (only if you have subscribed)
- Responding to your queries or messages
- Improving our website and understanding our audience
We do not use your data for marketing, advertising, or any commercial purpose.
Donation Information
When you make a donation to Krishna Sarthi:
- Payment is processed directly through UPI or bank transfer — we do not use a third-party payment gateway.
- We never ask for your UPI PIN, OTP, bank password, or card number at any point.
- Transaction details (amount and date) are stored only for internal record-keeping and transparency reporting.
- Individual donation amounts are kept private. We only share aggregate totals in our public transparency reports.
Cookies & Tracking
Our website uses basic cookies to help it function properly — for example, to remember your preferences during a session. We use Google Tag Manager and Google Analytics to understand how visitors use our site, so we can improve it.
The analytics data we collect is anonymised and does not identify you personally. We do not use advertising cookies or sell data to advertisers.
You can disable cookies in your browser settings at any time. Some features of the website may not work correctly if cookies are disabled.
Data Sharing
We do not sell, rent, or share your personal data with any third party, except in the following limited cases:
- Legal requirement — if we are required to disclose information by law, court order, or government authority.
- With your explicit consent — if you specifically ask us to share your information with someone.
Within our volunteer team, only the minimum necessary information is shared to coordinate events and activities.
Your Rights
You have the following rights regarding your personal data:
- Right to access — you can request a copy of the information we hold about you.
- Right to correction — you can ask us to correct any inaccurate information.
- Right to deletion — you can ask us to delete your personal data from our records.
- Right to unsubscribe — you can opt out of newsletters or updates at any time.
To exercise any of these rights, please contact us using the details below. We will respond within 3–5 working days.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please reach out:
- 📧 Email: info@krishnasarthi.in
- 📞 Phone: +91 85788 86935
- 📍 Location: Ranchi, Jharkhand, India
- 🌐 Contact Page
We typically respond within 2–3 working days.